TERMS & CONDITIONS
A booking will be confirmed upon receipt of a deposit payment of one third of the rental fee. The full rental fee is payable six weeks before the arrival date together with a refundable housekeeping deposit of £100 (see below). If the rental fee and housekeeping deposit are not received six weeks prior to arrival, we reserve the right to cancel the booking and treat the cottage as being available for letting to someone else.
ARRIVAL AND DEPARTURE
You may arrive any time after 4pm on the day of arrival and must leave before 10am on the day of departure. If the cottage is unoccupied during the previous / following week it may be possible to arrive earlier / depart later by arrangement.
If you have to cancel your booking please notify us in writing or by email. You will remain liable for the deposit payment and, if you cancel within six weeks of your arrival date, the rental fee (this will be refunded if we successfully re-let the cottage). Should the cottage not be available due to circumstances beyond our control all sums will be returned to you in full and you will have no further claim against us.
CLEANING & BREAKAGES
During your stay you are responsible for looking after the cottage and its contents and should leave it clean and tidy before you depart. Subject to fair wear and tear you will be responsible for the full cost of any breakages, damage and additional cleaning. You are responsible for your own property and valuables during your stay.
ELECTRICITY & FUEL COSTS
The cost of reasonable use of electricity and fuel is included in the rental fee. A basket of logs is provided and additional logs are available from the log store (honesty payment of £5 per basket).
Depending on your network provider, you are unlikely to get a mobile phone signal in Glen Lyon. There is a telephone in the cottage for occasional calls and emergency use.
The housekeeping deposit will be returned to you within two weeks of departure. Deductions will be made for any damage, breakages, additional cleaning and excessive use of fuel / logs or the telephone. If the total deductions exceed the amount of the deposit a separate charge will be made which will be payable by you within two weeks of departure.
The owners and any contractors appointed by them are to be allowed reasonable access to the property during your stay to allow for any essential repairs and maintenance.
Smoking is not permitted anywhere in the cottage.